Your data, protected
We handle your information with confidentiality and security, in line with Personal Data Protection Law 21.719 and the best market practices.
Legal framework
Law 21.719
Law 21.719, published on December 13, 2022 and fully in force since December 1, 2024, brings together in a single legal body all the rules on personal data protection in Chile. It creates a common regime for data controllers and processors, incorporates international standards and establishes an oversight body with sanctioning powers.
The law is built on principles such as lawfulness, purpose, proportionality, data quality and transparency. In practice, this means we can only use your data for what you ask us to, in a clear and secure way, and that you keep control over your information.
Since January 1, 2025, the Personal Data Protection Agency operates to supervise compliance, with fines that can reach 20,000 UTM for serious infringements.
Our processes
How CAZ protects your data
This is not just about complying with a law: it is how we work every day. These are the processes we implement to take care of your confidential and sensitive information.
Role-based access
Each professional accesses only the information needed for their work. Never more than necessary, never indiscriminately.
Guaranteed confidentiality
Our entire team signs confidentiality agreements and is bound by a duty of professional secrecy regarding your information and that of your employees.
Information security
Strong passwords, two-factor authentication and encryption of sensitive data across our systems and communications.
Retention and deletion
We keep only what the law or the contracted service requires, and securely destroy what no longer needs to be kept.
Traceability and audit
We log access, transfers and changes to your information, so we can respond to any request with evidence.
Incident management
We have an internal protocol to detect, contain and promptly report any security event.
You decide
Your rights
The law grants data subjects control over their information. Among others, you have the right to:
Access
Know what data of yours we process and how we use it.
Rectification
Correct inaccurate or outdated information.
Deletion and objection
Ask us to erase your data or stop using it.
Portability
Receive your data in an accessible, reusable format.
Information
Know who processed your data, for what purpose and with whom it was shared.
Withdrawal of consent
Revoke any consent previously given to process your data.
Exercise your rights
Email info@cazasesores.cl with "Rights" in the subject line, and we will reply within the time limits established by law.
Official text
Download the full law
Access the official text of Personal Data Protection Law 21.719 (published on December 13, 2024) to learn about your rights and obligations in detail.
Download the PDF of Law 21.719Need help with data protection?
Tell us about your case
If you have questions about Law 21.719 or how we protect your information, let's talk.
Contact us